7th Post.

At the Taxi stand at Causeway Point.

What did I observe?

-Usually there are a lot people at the taxi stand.

-There are lesser people during the weekdays afternoon.

-Usually people waited for very long for the cabs.

-The queue are very long.

-Some people are sitting onto the metal bar while waiting.

-Some are using their phone, either talking on the phone or sms-ing.

-Some just sit there quietly and stares into the blank.

-There are only a few cab that came into the taxi stand.

-A few of them are munching on their food while waiting.

-Most people who going to take a cab home are carrying a lot stuffs or some heavy items.

-Some gets really impatient and walked away or a public transport or go other place to take a cab.

- Some will On Call a cab when they don’t want to wait any longer.

-Some cabs that came in only goes to a certain places.

-Some are listening to their mp3/ ipod.

-A few of them are looking at their watch and looking around to see whether is there any cabs coming into the taxi stand.

-Some Taxi stand have this button for the people to press of they need a cab.

-There isn’t enough sitting area for the people who are waiting to sit down.

What did I hear?

- People that are talking on the phone.

-“Hi, i’m at the causeway point and i need a cab now.”

-“Ohmygod! i’m so late! There isn’t any cab at all!”

-“Hey, i’m at woodland now. I will be there in about half-an-hour time.I’m so sorry about it.”

-“Dad, can you come and fetch me now?”

-“TSK! Let’s go and take the MRT instead. It’s taking so long…”

- Sms-ing/Typing sound from the phone.

What did I learn?

- There are only a few cabs that came into the shopping mall.

-Many people have to wait very long for a cab.

-Many of them are impatients and they will frown.

-If someone doesn’t want to wait so long, they have to ON CALL a cab.

What did it means?

-There is a button for them, but it doesn’t really help much.

-Usually we have to wait very long for a cab to comes into the taxi stand.

-More and more people will choose to take public transport instead after waiting for very long.

Do I have any ideas to tackle the challenge?

- Make sure that the button is working and it will alert the Taxi drivers that the places need cabs.

-Maybe can put a signboard that show that the place need cabs. So when someone pressed the button, it will lights up the board or the board will show the cabs that are around the place that there are passengers at the taxi stand waiting for cabs.

-Have those buttons at every taxi stand so that they do not have to wait that long for a cab as the drivers will be alert when there are people who wants to take a cab.